We are very much aware about how important privacy is for our users. We take a lot of steps to make sure your data remains confidential and protected.
DATA WE COLLECT
By using the bot you understand, and consent us to, collect the following data:
Verify you by using IP Address to prevent alts and bad actors
Message content to run commands
Usernames, email, and avatars
Guild channel and member count
By visiting or logging in on to the website sofi.gg or any of its related domains or subdomains, we may collect the following data:
HOW WE USE YOUR DATA
Your data is used to provide essential features in the game. From providing in depth stats about gameplay and performance of your server, to providing ranks to users and servers so they can compete with each other. We also use your data to combat alters and cheaters.
WHO HAS ACCESS
Only the owner and the developers of the game have access to your data. Under no circumstance, anyone other than the mentioned above staff will be provided access to it. We take adequate measures to keep it safe and secured. We will never sell or share your information with a third party.
Any user can request us to delete their data by joining the support server
. Their inventory and cards will be removed. It can take upto 48 hours to remove your information from the database and backups. We will still retain the user IDs of the players and some identifiers. Any user that has violated rules, created alts or has been blacklisted from the game cannot request data deletion to prevent them from exploiting the game.