Privacy Policy
What is a Privacy Policy
A privacy policy is a description of what you do with personal data. The critical things to describe in the policy are how you and your website or app collect, use, store, and share or disclose information about people. Providing a privacy policy also helps your users understand what happens to information about them.
Note: A Privacy Policy is not the same as the Terms and Conditions agreement. A Terms and Conditions is the agreement where you include the rules and guidelines that users must agree to in order to use your website or app.
Privacy Policy
We are very much aware about how important privacy is for our users. We take a lot of steps to make sure your data remains confidential and protected.
DATA WE COLLECT
By using the bot you understand, and consent us to, collect the following data:
  • Verify you by using IP Address to prevent alts and bad actors
  • Message content to run commands
  • Usernames, email, and avatars
  • Guild channel and member count
By visiting or logging in on to the website sofi.gg or any of its related domains or subdomains, we may collect the following data:
  • User Id, Username and Email
  • IP Address
HOW WE USE YOUR DATA
Your data is used to provide essential features in the game. From providing in depth stats about gameplay and performance of your server, to providing ranks to users and servers so they can compete with each other. We also use your data to combat alters and cheaters.
WHO HAS ACCESS
Only the owner and the developers of the game have access to your data. Under no circumstance, anyone other than the mentioned above staff will be provided access to it. We take adequate measures to keep it safe and secured. We will never sell or share your information with a third party.
DATA DELETION
Any user can request us to delete their data by joining the support server. Their inventory and cards will be removed. It can take upto 48 hours to remove your information from the database and backups. We will still retain the user IDs of the players and some identifiers. Any user that has violated rules, created alts or has been blacklisted from the game cannot request data deletion to prevent them from exploiting the game.
POLICY UPDATES
Any future changes or updates to this policy, will be made aware of to our users. Keep an eye on this space to check for our policy and give us feedback to what we could do better. Feel free to contact us in our support server if you have any questions regarding our privacy policy.